TERMS OF SERVICE

Welcome to alohalace.com. This website is operated by the relevant business entity and provides online sales services for lingerie and related products to consumers in the United States.

By accessing, browsing, or using this website, or by purchasing products through it, you acknowledge that you have read, understood, and agreed to comply with the following terms and conditions. If you do not agree to these terms, please discontinue use of this website.

I. Website Use

You may access and use alohalace.com subject to compliance with these terms and applicable laws and regulations.

You may not use this website to engage in any activities that are illegal, fraudulent, involve malicious attacks, interfere with the website’s normal operation, or infringe upon the legal rights of others.

We reserve the right to adjust, suspend, or terminate certain functions or services of the website based on operational needs, to the extent permitted by law.

II. Product Information

We make reasonable efforts to ensure the accuracy of product names, images, sizes, materials, colors, prices, and other product information displayed on the website.

Due to variations in screen settings across different devices, there may be visual differences between product images and the actual product colors.

Product inventory is subject to change at any time. Certain items may become out of stock after an order is submitted. In such cases, we will contact you to address the order based on the specific circumstances.

III. Orders and Purchases

When you submit an order via alohalace.com, you are indicating your intent to purchase the items listed in the order.

After an order is submitted, we may conduct necessary reviews of order details, inventory status, and payment information. The acceptance and completion of an order are subject to the order confirmation information provided by the website or sent to you by us.

We may cancel or modify an order in situations such as out-of-stock items, obvious pricing errors, payment issues, incomplete address information, or suspected fraud; where applicable, we will refund any payments already made.

IV. Billing Terms – One-Time Purchase

Products sold on alohalace.com are available for one-time purchase only.

Upon purchasing a product and completing payment, you are paying a one-time fee for the specific items included in that order.

This website does not offer subscription services; there are no membership subscription fees, recurring charges, automatic renewals, or repeated billing. We will not automatically charge your payment method for new orders based on past purchases unless you voluntarily submit a new order.

The total order amount may include:

Product prices;
Applicable sales tax;
Other applicable fees clearly displayed on the checkout page.

The applicable order amount will be displayed on the checkout page before you submit your order and complete payment. Please carefully review the items, quantities, shipping information, and the final amount due before making payment.

V. Payment

We process online payments through third-party payment services.

You are required to provide true, accurate, and valid payment and billing information. As payment transactions may be processed by third-party payment service providers, the relevant payment information may also be subject to the privacy policies and terms of service of those providers.

We will not ask you to provide your full bank card number or payment security code via email, text message, or other insecure channels.

If a payment fails, is declined, or encounters an anomaly, we may be unable to complete the order.

VI. Prices and Taxes

Product prices on the website are subject to change based on actual business operations.

Before you submit an order, the checkout page will display the applicable product prices and relevant taxes. Where sales tax applies, it will be calculated in accordance with relevant laws and regulations and the order’s delivery location.

In the event of obvious errors regarding prices or product information on the website, we reserve the right to correct such errors to the extent permitted by law.

VII. Delivery

We arrange product delivery based on the order information provided.

Specific delivery coverage, processing times, estimated delivery times, and related delivery instructions are governed by the delivery policy published on the website and the information displayed at checkout.

In the event of delivery delays caused by weather, logistics, address issues, public events, or other circumstances beyond our reasonable control, we will provide necessary assistance to the extent reasonably possible.

VIII. Returns and Refunds

Returns, refunds, and related after-sales matters are handled in accordance with the refund policy published on the website.

As intimate apparel comes into direct contact with the body, specific return requirements may apply to certain items to ensure hygiene and product safety. Eligibility for returns is determined by the website’s refund policy and applicable laws.

If an item meets the eligibility criteria for a refund, we will process the refund in accordance with the refund policy.

IX. Account Information

If the website offers an account registration feature, you must ensure that the information you submit is true and accurate, and that it is kept up to date. You are responsible for safeguarding your account login information and for all activities conducted through your account.

Please contact us immediately if you discover any unauthorized use of your account.

X. Intellectual Property

Unless otherwise stated, all text, product images, page designs, graphics, logos, layouts, and other content on this website are protected by applicable intellectual property laws.

You may not copy, modify, reproduce, distribute, sell, or otherwise commercially use the website content without authorization.

XI. Third-Party Services

We may engage third-party service providers to facilitate payment processing, delivery, website operations, and other necessary services.

These third-party services may be subject to their own terms of service and privacy policies. You agree to comply with the applicable terms and policies when using such third-party services.

XII. Website Content and Service Availability

We make reasonable efforts to maintain the proper functioning of the website; however, we cannot guarantee that the website will be free from technical glitches, interruptions, or temporary inaccessibility at all times.

We will address temporary service interruptions caused by server maintenance, system upgrades, network failures, or other unforeseen circumstances to the extent reasonably possible.

XIII. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be held liable beyond statutory requirements for indirect losses arising from technical failures, network interruptions, third-party service failures, logistics delays, or other factors beyond our reasonable control.

Nothing in these terms is intended to exclude or limit statutory consumer rights that cannot be excluded or limited under applicable law.

XIV. Privacy Protection

We value user privacy. The collection, use, storage, and protection of your personal information when using alohalace.com are governed by the “Privacy Policy” published on the website.

We recommend that you review the Privacy Policy before using the website or placing an order.

XV. Amendments to Terms

We may update these terms in response to business changes, adjustments to website functionality, or changes in applicable laws and regulations.

Updated terms will be posted on this page, along with their effective date.

Your continued use of the website following any updates constitutes your acceptance of the updated terms.

XVI. Governing Law

These terms shall be interpreted and enforced in accordance with applicable laws and regulations.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the maximum extent permitted by law.

Thank you for using alohalace.com. We are committed to providing consumers with a clear and convenient online shopping experience.